How long have you been in business?
5 yrs
Do you specialize in any particular strains?
What strains are currently available? Available in the upcoming months?
Currently:
Soon:
Do you have any sales on particular strains of discus?
Sometimes
Do you sell fish other than discus? What?
Yes. Cardinal Tetras - Tank Raised, some dwarf cichlids and some angelfish.
Are color photographs available either on the Net, snail mail, catalog?
Yes,on my webpage
Are the photographs, etc, free? If not, how much do they cost?
Not available by mail.
Have there been any reviews in trade journals of your fish?
No
How many customers do you have?
Haven't really counted...in excess of 100
Can you provide a list of satisfied customers? E-mail addresses?
Yes, not to sure if they have e-mail ad's.
How many discus do you produce per year?
Approx. 4 - 5 thousand
Do you make any effort to learn how your fish do in their new homes?
Yes. I usually follow-up about 24-48 hrs. later.
Do you sell to hobbyists, or do you strictly sell to Dealers only?
Hobbyist direct.
Is there a minimum order in # of fish or total amount? What are they?
No, but the customer should be aware that is not economical to ship 1 fish at a
time!
Do you have a guarantee? If so, what is the exact guarantee.
Live delivery
What is your return policy? Do you have one?
No returns
Do you add extra fish to orders in case of a fatality?
Never have fatalities
What sizes do you sell? Fry? 1,2,3,4,5,6,7,8 inch? Costs of each?
I start at the 5cm size and up, Nothing smaller. Cost varies from strain to strain.
What is the minimum age of Discus fry you would consider selling?
Won't consider selling fry.
Do you sell "guaranteed pairs?"
Yes
Can buyers come to the hatchery and pick out fish? Appointment? Times?
Yes, by appiontment only.
Do you do business with and ship to international customers?
Not at this time,but will consider it on a case by case basis.
Do you offer wholesale prices? If so, what quantities have to be
ordered to get the wholesale price?
Yes, with a 100 fish minimum, 25 per strain.
Do you sell any discus related products (medication, RO systems, etc)?
Yes, Marc Weiss - Aquatronics products, R.O.systems, medications, cones and cages. I
forgot sponge filters too.
Do you ship internationally? If you do not currently ship internationally,
would you be willing to try on a case-by-case basis?
Yes
What are the shipping rates? Winter? v. Summer? International?
Varies
What is the shipping procedure? Does it vary depending on the season?
All fish are packed in Oxygen and given a mild tranquilizer. In winter, heat
packs are used. If its too cold we will postpone shipping till the weather
breaks.
What are your packaging techniques? (Bagging, oxygen, heat,
reinforcement, prophylactic medications, etc.)
No antibiotics are used in shipping.
If you medicate the fish for travel, what will be the impact of this medication
on the fish when they arrive (or at any time later)? Should I add the travel
water to the destination tank, and if so, will it have any affect on existing residents?
The tranquilizer will sometimes make the fish lie motionless appearing to be dead,
once put into clear water the tranq starts to mitigate immediately. The bag water
should Never be used in your tank.
Do I have to go to an airport to get the fish?
It depends on the method of
shipping the customer wants to use.
If you ship directly to my house are the fish guaranteed to arrive alive?
Yes
If I do have to go to an airport, are they guaranteed to arrive alive?
Yes
For both of the above, what do I have to do if they do not arrive alive?
(I would assume send them back somehow, but how?)
If airport to airport is used, the claim MUST BE FILED
IMMEDIATELY BY AIRPORT PERSONEL. Please don't ship back dead fish, the
counterperson's paperwork will justify the claim.
What are your handling instructions from box to tank for the new fish?
Remove from bag as soon as you can...I recommend a 5 gallon bucket and
doubling the water volume every 20 minutes for at least 1 hour, at which
point you remove the fish to his new home. The tanks temp should be raised to
90 F to help mitigate the tranq. Fish should not be fed for at least 24 hrs.
Filtration: type, media, and flow rate?
Sponge filtration.
Does the system use reverse osmosis as a way of filtering?
No
Tanks, sizes and location (ie. away from traffic and height from the floor)
Tanks vary in size, location is not critical in my humble opinion as my fish
are well adjusted!
Lighting, time and intensity
Fluorescent - 12 hrs - nothing special
Do you consider the position of the breeding tank important?
No
Are your hatcheries quarantined?
Yes
Do you have gravel in your tanks?
NO
Do you keep plants in your tanks?
No
Do you use some type of dechlorinator (chemical or carbon) when making
water changes?
Don't need to.
What and how often do you feed your breeding pairs?
2 times a day
What and how often do you feed your fry/young?
6 times a day
Do you add any hormones or artificial color enhancers to the food?
No
If you prepare your own food, would you be willing to share
your formula? (if so, please give the formula here)
Yes upon request; way to lengthy
If you feed commercially prepared food, is it available for
purchase? If not, would you be willing to include a small
amount with a fish purchase for purposes of weaning them to
a different food?
Our fish are fed many commercially prepared foods
specifically because not all hobbyists will make their own food.
How many generations can your stock be traced back?
As many as the customer wants.
What method do you use to maintain your strains
(ie do you breed parents to children, siblings to siblings,
cross related lines, etc.)?
Line and inbreeding are used as well as
outcrosses.
How many generations of inbreeding do you permit before
"new blood" is crossed in?
5
Do you have any particular strains that you would consider hardier
than most?
Generic type turquoise and the red strains seem to be good starter
fish.
Do you have any particular strains that you would consider difficult
to maintain and or breed? If so, what do you do different for these
fish?
Some of the wild strains and some of the
super hybrids.
What spawning surface do you use?
Cones
Do you raise the fry artificially, or are they parent raised?
All babies are parent raised.
If your fry are parent raised, at what age do you separate the fry?
14 - 21 days depending on the parents.
Do you use some sort of night-light to prevent fry loss?
Yes, 10 watt nightlights
Do you cull your fish?
Yes
Which diseases do you encounter most frequently in your hatchery?
None
Do you keep records of any diseases or medications that particular
batches of fish have been exposed to? If so, would you provide
this information about any particular order that has been purchased
(assuming you were asked for it)?
Yes
What medications and dosages do you use to treat for:
What specific antibiotics have been used *at any time* in the history
of your hatchery?
Ciprofloxin and neomycin sulfate
Do you use ultraviolet sterilization in your hatchery?
No
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