How long have you been in business?
12 years
Do you specialize in any particular strains?
Striated Discus
What strains are currently available? Available in the upcoming months?
Currently available: Cobalt Reds, Cobalt Blue Striated, Golden
Do you have any sales on particular strains of discus?
No
Do you sell fish other than discus? What?
No - Discus only
Are color photographs available either on the Net, snail mail, catalog?
Photographs are on my web page- http://www.discusworld.com
Are the photographs, etc, free? If not, how much do they cost?
Photos are free on the net
Have there been any reviews in trade journals of your fish?
Yes -
How many customers do you have?
Hundreds
Can you provide a list of satisfied customers? E-mail addresses?
Yes
How many discus do you produce per year?
5000 - 10,000 per year
Do you make any effort to learn how your fish do in their new homes?
Occassionally
Do you sell to hobbyists, or do you strictly sell to Dealers only?
I sell to both, but mainly to dealers
Is there a minimum order in number of fish or total amount? What are they?
I have a $300.00 minimum for retail orders and a $600.00 for wholesale
orders. There is no minimum (retail) order if fish are picked up in person.
Do you have a guarantee? If so, what is the exact guarantee.
I guarantee live delivery
What is your return policy? Do you have one?
I have no return policy
Do you add extra fish to orders in case of a fatality?
Yes, but only on large fry orders.
What sizes do you sell? Fry? 1,2,3,4,5,6,7,8 inch? Costs of each?
I sell all sizes. The retail cost are:
Small (approximately 1.5 inches)
What is the minimum age of Discus fry you would consider selling?
No minimum
Do you sell "guaranteed pairs?"
Yes
Can buyers come to the hatchery and pick out fish? Appointment? Times?
Yes, by appointment only
Do you do business with and ship to international customers?
Yes
Do you offer wholesale prices? If so, what quantities have to be
ordered to get the wholesale price?
Yes, I offer wholesale prices but only to people who have a
legitimate business with a resale license
Do you sell any discus related products (medication, RO systems, etc)?
No
Do you ship internationally? If you do not currently ship internationally,
would you be willing to try on a case-by-case basis?
Yes, I ship internationally
What are the shipping rates? Winter? v. Summer? International?
It depends on the carrier but the average is approximately $60.00 for
domestic. For international orders, it depends on the weight of the
shipment.
What is the shipping procedure? Does it vary depending on the season?
I usually ship airport to airport. No, it doesn't vary.
What are your packaging techniques? (Bagging, oxygen, heat,
reinforcement, prophylactic medications, etc.)
Multiple bagging, oxygen, heat, styrofoam containers, corrugated
boxes
If you medicate the fish for travel, what will be the impact of this medication
on the fish when they arrive (or at any time later)? Should I add the travel
water to the destination tank, and if so, will it have any affect on existing residents?
N/A
Do I have to go to an airport to get the fish?
Yes, unless prior arrangements have been made with me
If you ship directly to my house are the fish guaranteed to arrive alive?
Yes
If I do have to go to an airport, are they guaranteed to arrive alive?
Yes
For both of the above, what do I have to do if they do not arrive alive?
(I would assume send them back somehow, but how?)
For local customers, i can pick them up and replace them. for non-
local customers when the discus are shipped, the cargo agent must
confirm on the airbill
What are your handling instructions from box to tank for the new fish?
Slow acclimation
Filtration: type, media, and flow rate?
Central filtration
Type: Wet/Dry
Media: DLS and lava rock
Flow Rate: 3 times per hour
Does the system use reverse osmosis as a way of filtering?
No
Tanks, sizes and location (ie. away from traffic and height from the floor)
(12) 2-gallon tanks
(15) 10-gallon tanks
(34) 20-gallon tanks
(84) 29-gallon tanks
(2) 65-gallon tanks
(2) 150-gallon tanks
Lighting, time and intensity
Lights above all tanks for 14 hours a day
Do you consider the position of the breeding tank important?
Yes
Are your hatcheries quarantined?
Yes
Do you have gravel in your tanks?
No
Do you keep plants in your tanks?
No
Do you use some type of dechlorinator (chemical or carbon) when making
water changes?
I use an industrial water treatment filter, which uses carbon to remove
the chloramine from my water supply.
What and how often do you feed your breeding pairs?
Same as above
What and how often do you feed your fry/young?
New fry are fed with my secret formula 4-5 times a day;
Young fry are fed artemia 4-5 times a day
Do you add any hormones or artificial color enhancers to the food?
No
If you prepare your own food, would you be willing to share
your formula? (if so, please give the formula here)
Yes -
If you feed commercially prepared food, is it available for
purchase? If not, would you be willing to include a small
amount with a fish purchase for purposes of weaning them to
a different food?
Yes
How many generations can your stock be traced back?
3 generations
What method do you use to maintain your strains
(ie do you breed parents to children, siblings to siblings,
cross related lines, etc.)?
All of the above methods are used
How many generations of inbreeding do you permit before
"new blood" is crossed in?
7 generations
Do you have any particular strains that you would consider hardier
than most?
No
Do you have any particular strains that you would consider difficult
to maintain and or breed? If so, what do you do different for these
fish?
No
What spawning surface do you use?
Bricks
Do you raise the fry artificially, or are they parent raised?
Both artificially and parent raised
If your fry are parent raised, at what age do you separate the fry?
1 week
Do you use some sort of night-light to prevent fry loss?
Yes
Do you cull your fish?
Yes
Which diseases do you encounter most frequently in your hatchery?
I seldomly encounter diseases in my hatchery
Do you keep records of any diseases or medications that particular
batches of fish have been exposed to? If so, would you provide
this information about any particular order that has been purchased
(assuming you were asked for it)?
Yes; Yes, I would provide this information
What medications and dosages do you use to treat for:
What specific antibiotics have been used *at any time* in the history
of your hatchery?
Doxycycline
Do you use ultraviolet sterilization in your hatchery?
No
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